1. Safety first: Our top priority is the safety of both our passengers and drivers. We expect all drivers to comply with traffic laws, use seat belts, and never engage in distracted driving.
2. Respectful behavior: We value courteous and respectful behavior from both passengers and drivers. Discrimination and inappropriate conduct will not be tolerated and could result in suspension or termination of the driver's account.
3. Cleanliness: We expect drivers to maintain a clean and tidy car for the comfort of passengers. Passengers are also expected to respect the driver's property and keep the car clean.
4. Open communication: We encourage open communication between drivers and passengers to ensure a pleasant and safe ride. Passengers should indicate their destination upon entering the car and be willing to assist with navigation if necessary.
5. Fair pricing: We strive to keep pricing competitive and transparent. Passengers should see an estimate of the fare before requesting a ride, and drivers are expected to follow the pricing structure in their area.
6. Zero-tolerance policy for intoxication: Our services are strictly for sober transportation. Drivers have the right to refuse pick up passengers who are visibly intoxicated, and passengers who become belligerent or disruptive will be removed from the vehicle.
7. Use of Location Services: GatsbyRideshare and GatsbyRideshare Driver utilize location services to enhance user experience and ensure accurate functionalities such as ride and delivery tracking.
8. For Drivers and Delivery Partners (GatsbyRideshare Driver): Location services are used to facilitate navigation and optimize routes during trips or deliveries.
9.For Riders and Order Recipients (GatsbyRideshare): Location services help streamline pickup and delivery processes by identifying precise locations. If location services are disabled, you may need to manually enter your pickup or delivery address. We do not store or collect location data. The use of location services is solely to ensure accurate and efficient operation of GatsbyRideshare and GatsbyRideshare Driver during your active session.
By agreeing to these policies, we aim to provide a safe, comfortable, and reliable transportation service for all parties involved.